Creating meaningful improvement to the way people engage with technology. I’ve worked with e-commerce start-ups, financial institutes, journalists & farmers.
Improving the subtitling workflow at the BBC. To make sure all BBC content is accessible, video journalists needed a tool to allow them to create subtitles quickly, within a complicated workflow.
Redesigning an iOS app to allow corresondents to send content into the newsroom faster & describe it better to help it reach it's audience.
Mapping & improving the various process involved in planning newsgathering activities – to help the newsroom decide which stories to cover to best reach the widest audience
As part of the launch of a new BBC account. I was the UX of lead of the companion site: Using the BBC, which explains to users in simple terms, how their personal information is used and gathered by the BBC when they sign in.
As a designer at the BBC, I lead the development of new UI patterns which allowed users to personalise their experience or participate, either through sharing content, saving locations, voting or providing feedback on recommendations.
To make purchasing and procurement more efficient and speed up the process for staff buying things for the BBC, I ran a service design project with the Procurement team at the BBC.
I worked with farmers to produce a solution to reduce risk on small farms, where farmers work in isolated, tough conditions.